It has been 4 business days now, no one from the credit/payment department ever contacted me back. No one from the customer service department followed up with me (Email or phone call) and now I am calling AGAIN to try and get this completed. Currently speaking with employee, Bella (Employee #76371). I have asked to speak to a manager and am currently being assisted by Richard.
Side Note: Keith the original manager said I would be receiving email confirmation of our last discussion, never did.