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| - So I've seen this restaurant change a few times, never really been in here though, so I tried it, never coming back.
So first we sit down, atmosphere is simple and very plain. It was very spacious and plenty of tables everywhere which is good. Service... is debatable.
1. We didn't ask for hot tea, but we got some and assumed it was complimentary but charged us on our bill.
2. Every time we ordered something, nobody could understand us even as we're pointing at the actual picture so there was literally 3 servers trying to decipher our orders. After a while believe it or not, we had to use Google Translate to communicate to them.
3. They don't have most of their dim sum on their menu. I had to ask what they had available instead because most of what I wanted they did not provide.
4. They did not provide us with steamed rice. We asked for some but they just laughed at us. Like was that supposed to be funny? So the server gave us a cup of steamed rice when there was three of us. (There's charge per bowl of rice) It was totally fine, I just assumed it would be a bigger bowl/plate of rice like the other restaurants in Chinatown serve when it's family style.
5. We ordered pecking duck from the dim sum menu, and they decided to cook us the whole duck. When we told them that the order was wrong she said "It's okay if you don't finish it, eat it for dinner tonight".......... what? So we got charged for the whole duck. The duck didn't even have flavor and they didn't give us the sauce that comes with it.
6. The pork chops had sugar on it. Different style maybe? The fried soft shell crabs in the picture had three in it, but they only serve two. The server said the photographer took the pictures of the food in different angles that's why it looks more. But in reality, it's smaller, so next time she said not to believe the pictures..... what?
7. Once we received the fried soft shell crabs they already gone bad. Was not fresh at all, in fact sour. They did make us a new batch of them without charge but we already lost our appetite to eat them.
8. I don't know why but the servers kept laughing at us every time we wanted to order something or ask for water. And it wasn't the friendly laugh.
For the three of us it came out to $50, and we were still hungry when we left. And I left wanting to throw up too so yay even better.
I understand that they're new and that there was is a bit of a language barrier. But I'm really hoping that they improve on their service and food a bit more because I want to see a permanent restaurant for that location! Personally I would not come back but if it improves I totally would.
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