We were not going into the store to buy a dog, and wanted to see how we would do with certain dogs and allergies. We communicated that with the staff. Vanessa still took the time to talk us through our best options and give us recommendations based on the type of dog we want in the future. They let us play with any of the dogs, and have a consultation so we would know medical history and pedigree. I would drive to Vegas regardless of where I live just to give them my business.