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  • I have been to other 5 & DIner restaurants and enjoyed my meal, especially the one at the Scottsdale Pavillions. However, I have now had two disappointing meals at the diner at the Arizona MIlls in Tempe. Today's lunch was a terrible affair. We arrived at about 12:30PM and there was maybe only two or three tables occupied. What we'd hoped would mean quick service was anything but. It took forever to get a waitress to take our order, and then a very long time for our meal. I ordered a bacon cheeseburger (was not asked about how done I wanted it, what kind of cheese or anything -- just boom, bacon cheeseburger, NEXT) and my fiancee ordered the chicken finger appetizer. My burger was beyond well done, and dry, but greasy from the cheese and sauces. Furthermore the burger was cold -- and not just from the lettuce. I was hungry and waited too long to bother sending it back. I choked it down with the aid of some decent fries. M'lady's chicken fingers were mistakenly upgraded to a dinner plate, which included fries, corn on the cob, a biscuit, and gravy! So we basically paid double for an order for too much food because the waitress -- or cook -- didn't get the order right. Overall I'm extremely disappointed by this location. I now understand why there were so few people eating there as well.
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