It's a shame, big banking has destroyed this bank. Fees and more fees. Stay away. BBVA Compass has joined the ranks of banking zombies, you are a number and and not a person.
The staff at this branch is misinformed and poorly communicated changes. I don't think they even knew what BBVA was doing next month for fees. $10 lost a 10 year customer.
My advice, never pay banking fees. Google Community Bank with your zip and you will find local banks that offer free accounts, free atms, and much more.