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  • The first time I went to the The Coop, on a recommendation from a friend, I was blown away. It was yummy! Chicken hot, crispy and juicy. I could not wait for the truck to come back to our office location. I would have given it a 5 Star rating then. Fast forward a month and the truck is scheduled back from 11:20 - 2. Perfect for celebrating a friend's birthday lunch - which was planned for a week and a fav of the 4-5 attending. Sadly, I was held up until and didn't get to the truck until 1:15. When I arrived, the owner/cook announced to me and another lady in line that there were only 3 pieces of chicken left and she wasn't going to make anymore. She explained that she didn't make any money that day so she was going home. While I was standing there talking with her, 2 other people showed up (there are now 4 in line) and one said there were others coming at 1:30. She said she was done for the day. I reminder her that she was scheduled until 2 and that i knew our company lunch didn't even start til 1. She clearly was ready to go home. The waffle machine had already been turned off. So, I bought 2 of the 3 tenders and she had her helper turn the waffle machine back on to make my waffle and the one person left. When I sat down to eat my chicken it was dry. Seriously dry. I don't know how long it sat before I got there but it was dry and the waffle soggy. The flavor was fine but the texture and quality lacking. I would rate it a 2 or 3. What tipped the scale for me was the attitude. I don't blame anyone for wanting to close on a bad day but, like any business, you post your hours and you suck it up. I ran into 2 others headed to the truck on my way back to the office. That means they just lost 5-6 customers that I know of and who knows how many would have come in the last 30 minutes. With that attitude, and the not so great lunch, I am barely rating this a 3. Not sure if I will give them another try.
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