| rev:text
| - TI provides a great location and decent quality rooms for a reasonable price. The value is hard to beat, which is why I have stayed here a handful of times over the past decade, which comprises a significant number of the 2-3 trips to Vegas I average per year.
With that said, some aspects of TI have been on the decline since it was sold off by MGM-Mirage. First, the dinning and nightlife options have been significantly downgraded. TI seems to be in transition from a place which catered to a young crowd to a primarily budget oriented crowd.
For example, TI used to offer a decent nightclub (Tangerine), a great sushi restaurant (Social House), and a great lunch option (Canter's Deli). None of those options were replaced by a near equivalent when they departed. Senior Frog's is the closest thing to a nightclub, and there is no restaurant of note. Also, I did notice that the beds were a bit overly warn in on this past trip. But these are things I can live with in light of the competitive rates.
Here's why I had to reduce the review from 3 stars to 2:
Our party had a problem with the Cabana host. We were told that the cost for a Cabana was $145, then later billed $300 exclusive of food, beverages, or extras. The servers were relatively unapologetic for the miscommunication and nobody from TI would take any responsibility for THEIR mistake. The issue was never resolved fully resolved, though a cabana host ultimately reduced the price to $275, which seemed arbitrary. Nonetheless, our party was forced to pay a price that it did not agree to, which was nearly double what we were quoted - as witnessed by several of us.
Further, the server treated us like degenerates and would not allow us to leave the pool area until she counted out our payment, which of course was sufficient. This added insult to injury. Nobody threatened to not to pay, or to only pay $145. We just sucked it up and paid an amount we did not agree to. This all made for an embarrassing and aggravating experience, and I regretted ever setting foot at the TI pool.
There is plenty of competition on the strip for cabana's. $145 sounded like a reasonable price for a cabana at TI, when comparing it's small, dumpy pool to competitors who charge double or more. If we were at the Venetian pool or EBC, this would be recognized as an obvious error. Not at TI, however.
Overall, I do not think I would return as a guest at TI because of how my party was treated at the pool. Our food and drink bill was well over $400 before tip, so I am uncertain why our servers felt it was imperative to pull a bait and switch on the cabana price. TI was 100% responsible for the confusion, and they should have acted accordingly. Instead of elevating the issue to a manager, it was simply along the lines of "sorry, this is what you have to pay."
Luckily, there are always plenty of options in Vegas and I will be happy to take my business somewhere else.
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