I have been with Mecklenburg Medical Group for almost 20 years and have always been satisfied with my visits. I have seen the same Primary Care Physician, but love that if I need a same day visit they offer several other options if I my PCP is not available.
Over the years I will say the check in process has improved and my most recent visit, yesterday, was one of the smoothest since I have been going. After check in you are directed to a Waiting Room until your name is called. The nurses assistant than takes you to your room and reviews your information and reason for your visit and the doctor arrives. This is where I have experienced the most wait time...waiting for the doctor. However, everyone I have seen has always addressed my concerns/illness/etc. and never have I had to return for the same reason.
They allow you to schedule your Annual Appointments months out, so definitely get those in the books. Overall, MMG will remain my go to Doctors office, due to the staff, location and ease of scheduling an appointment.