Service was good, and the restaurant has a nice vibe to it. The food was mediocre at best. Biggest problem was the amount of dust in the place. It was nasty. i actually dusted our area with a napkin before we ate. Asked to see the manager who I felt dismissed us with excuses, that basically he has only been there 3 weeks and is trying to raise the standards. Did you not see the dust the day you walked in? It was obviously there for a long time.
Went to their corporate site to complain and there is no place to reach out to them. On the Contact Us page it is just a bunch of FAQ. I find it odd that there is either no way to give feedback, or it is so buried you can't find it.
FYI Buca if you are reading this no need to contact me. I am sure not returning and there is nothing you can do to change my mind about that. You need to do a lot better.