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  • I have been coming to this pharmacy for several years and I live in southern highlands. It is well worth the drive because whenever I have come in, my prescriptions are always taken care of without errors and I often have savings cards and insurance. There have been several pharmacists to work in and out here. Currently, Kyle and Debbie are the pharmacists and they are always very attentive in managing prescriptions in a timely manner and will always follow up with prescriptions that require prior-auth's. I recently had an issue between my doctor, insurance and pharmacy communication. Both Debbie and Kyle individually called me following up on the status of my prescription to my surprise. Although sometimes they are short staffed with techs, (what pharmacy does not?) All of their techs are very attentive. Like I said, I have been a customer here for several years, the techs have even called my insurance or companies and have spoken to my insurance for sometimes more than 30 minutes to make sure my problem was immediately fixed. I have been to other CVS pharmacies that would tell me that my insurance doesn't cover this, a different price, etc. I used to fill at another pharmacy because this one was a little out of my way, but because of their great service, I will make the drive because they have always taken care of me. There are a lot of choices in the anthem area to fill your concerns, unhappy customers yelling and impatient, but this staff has proven to me over the years that they all work very hard to make sure I am taken care of. I do not give them 5 stars because there have been times that the store itself will sometimes not have everything I need and it does get busy. They have worked hard to build this once chaotic store that used to take approximately a few hours to a day depending on how busy they are to fill scripts which I would have to drive 25 minutes the next day to get my prescription and they were short staff which effected their efficiency. This community is well developed now which means a higher population of people filling and they have worked hard to work more efficiently and have met the expectations of a good pharmacy. Anyone who has has a bad experience in the past, I would recommend giving them a second chance.
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