Went to your Tempe, Arizona store yesterday with an electrician friend that recently lost his leg and now has a prosthetic leg. He can walk but it makes him very tired and sore to walk too much.
I wanted to upgrade his home PC to help him be able to work more from home since he's no longer able do do 1/2 the climbing his trade requires and his employment options have been reduced greatly.
When I went in I asked where the carts or wheelchairs were for customers. Having seen them in most medium to large size retail outlets, the thought a store as large as Fry's Electronics Tempe not having them hadn't crossed my mind.
It has now crossed. I am now cross.
This is especially irritating since when that store was an Incredible Universe back in 1997, they provided them. Guess they liked to put a dash of empathy & kindness before the bottom line of outfitting a store with a few wheelchairs.
Subtract my business from that bottom line.
Member of humanity,
Kyle