Amazing bagels. Like, the best bagels I've ever eaten. The cream cheeses aren't bad either. Bagels are cheap, only $3.50 for half a dozen, which is really good considering they're fresh that day. The variety is good too. My favourite is the pumpernickel.
I am not taking off a whole star for this, but don't bother with the rest of their food -- the knishes are over-salty and greasy and a bit yuck. If you want knishes go to the Stonemill Bakehouse on the lower level (beside the wall of T-shirts) and get their mini bourekas, which are much tastier and a bit cheaper.