I was at a nearby hotel for a conference and needed some certificates printed. I arrived around 8pm and Desiree was helpful and friendly. I had brought my own cardstock to print about 25 certificates. They printed beautifully, except for the way that the documents were sent to the copy machine, it combined the documents and printed incorrect certificates. I had no more cardstock and I had to return the next day. I returned with more cardstock and the second time they were printed, Desiree had to send each one individually to the printer instead of as a group, but they turned out very nicely. Because of the issues from the previous day, Desiree was generous and I did not have to pay for the printing. If I am ever in this area, I will return to this location.