Everything went quickly and smoothly with my windshield replacement. I sent a request online, and I got a response in an hour. I was able to get a next day appointment which was helpful given the large crack that was developing. I sat through a quick phone call with my insurance company, and that was it.
Two men came to my house the next day well within the time quoted. They got the windshield in, and all I had to do was sign off that I received my rebate check. It's not too often someone pays you to repair your car.
I'd recommend them for sure!