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| - Suffolk Punch is using deceptive wait-list management. They have signed up with the NoWait app service which is used by good handful restaurants in Charlotte to manage wait-lists. It showed "no-wait". But, Suffolk Punch is not updating their queue in it, so that it looks like they are always able to handle traffic and customers without wait. However, when you arrive at the restaurant, the nonchalant answer is, "Oh yeah, we know about that, but it is 1.5 hours wait." And, then, blame the "algorithm" for their mistake of proper management and usage of the list. This drives additional traffic to their restaurant without any hope of serving them. This is very deceptive.
No idea how their food is, however, I will not return to any restaurant that tries to trick me into visiting.
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