This place is a throw back from the 1960's...maybe earlier? The room was disgusting! Bathroom...disgusting! Don't sleep on the dirty,stained sheets...the blanket had dog hair and human hair on it!!!! This place needs to lose the word "resort", because clearly the owner has no understanding of the word "Resort". New name should be "The Dump of Mt. Charleston". Almost forgot to mention, we checked in, and were told we could not eat in the restaurant.Told reservations were needed(for an empty restaurant). Staff complained when we paid for their overpriced snack items with $100 bills. Told we were "taking all their change".....wow.....is business that bad?? I could believe it! Will never stay there again!!!!!! Poor service/outdated/poor staff attitude/dirty rooms.