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  • if i can categorize this separately for food and service, food would get a 4, and service a 1. let me explain... imagine if you will, walking into a chinese restaurant that serves dim sum. Typically, this is my experience. I ask to place a to go order for dim sum. the hostess will take my order. I'll pay. I'll sit in the waiting area. Since the food is cooked, someone will grab the dim sum and place in containers, bag it and give it to me. 10 mins - tops. Here, at East Ocean Dim Sum, they like to do things the uneasy, irrational, inconvenient and illogical way. Instead of the scene I described for you, I was led to table in the corner, half hidden behind a family eating there for lunch. The hostess instructed me to wait at the table, and the dim sum ladies will come to me. they came alright....only 4 times which includes 2 repeats. I asked the cashier if I can just place my order because no one was coming to me. She said the waiter will come to take my order. She was useless, sorry to say. And the waiter was useless because he or she never came. so after 50 minutes. 50! of waiting at the corner table, i took that ticket, and brought it to that cashier. She then said to me, " oh, you're to go?" as if she didn't see me there, not eating, with dim sum and boxes on my table. Anyways, I paid, boxed up and left. i didn't even say 'thank you', which is unlike me. I really should've left after 15 mins, but i kept saying to myself that i would wait 10 more mins. The experience tainted any future desire to eat at this establishment. buyer beware - never order dim sum TO GO. call it in or dine in..or better yet - go to china town ps...well...their shiu mai and sticky buns are good.
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