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  • 2/25/2018 WORST SERVICE EVER!!!! We arrived at 6:30p and asked for a table, not a booth. We were told the wait was 15-20min. Ok. We noticed the Pizza/Dessert Bar was open and went there. We sat down and waited for a server to show up. They NEVER DID!!! After 15min we got a text that the table was ready. So we went to the table. We sat there another 10min before our waitress (who had been flitting between the table on both sides of us) finally decides to stop and take our drink order. We completed our entire order then as we had plenty of time to know our order. We ordered unsweet tea and were told they were brewing it, I know it takes time, but 20 min? and at least give me a glass of water if your are going to bring bread!!! We had to get up and go to the PIZZA/Dessert Bar to get creamy parmesan for bread we asked for. We had to get our own sweetener from the drink station area. Now the tables around us that sat after us got their appetizer before us, salad before us, food before us and were gone before we had a check! As 4 adults we ordered 2 meals to split between the couples. The other tables had 6 people with 6 different meals and still got theirs before us. Worst service ever we have had at this location. I swear we were treated not nice because I complained to the manager about the wait at the Pizza/Dessert Bar with no service. We come here at least once a month if not more and I felt like this was the worst service that was targeted to our table that I have ever experience. It took us 2 hours to complete out meal!!! While we saw other tables come and go!!! I feel the server quality has gone down. I tried to find the Manager on my exit and she was no where to be found. We ordered Chicken Parmesan and Lasagna. Not anything crazy and it took forever to get cold food! Not a happy customer!!!
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