I walked into the Groomery unannounced and was greeted with a huge smile. We have a rescue puppy and she is still skittish around new people and water. When I dropped my dog off she was immediately relaxed , her tail was going a mile a minute . I was more nervous then she was. When I went to pick her up she was happy and playful and looked amazing. Not a single sign of insecurity. I'm so happy to have found this place. The staff is very friendly . The prices are very reasonable and my little dog looks like a million bucks.