I took my son In for the first time It was great the women upfront at the desk were very nice The waiting room was very clean It only took 20mins to get seen & when we got seen we had two nurses & a doctor come see us! As a first time parent I typically ask a million questions Everyone was really helpful & didn't hesitate to answer any one of my questions my baby boy was feeling fine when we walked out I myself felt very content with the whole visit :)