I came in with a Groupon and received a mediocre pedicure (polish around the toenails) and a downright horrible manicure (jagged edges on the nails, uneven lengths). The technician even stopped in the middle of the manicure to quickly remove some dead skin from her fingers USING THE SAME TOOLS SHE WAS USING ON ME! She was friendly until I tipped her (20% on the value, so 40% on what I paid for the Groupon), and then she turned and walked away without even a goodbye. Was the friendliness put on until the tip came, or is 20% no longer an acceptable tip to some people? I would never return.