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  • Today was the hardest day of pet ownership: the day that you don't want to think about, but finally have to come to terms with: the day to say goodbye to the fur baby. This veterinary center is not our family vet, but on this Sunday morning when my boy had taken a turn for the worst and would have been suffering too much to make it to "normal business hours" we found ourselves here... and if there was any "good" way to say goodbye this would be it. We were met instantly with a staff that was calm, compassionate, empathetic, and quick acting. They immediately got us back to a room (accommodating our large grieving party) giving us time and space to say goodbye. We had asked to be present in the process (a choice they allowed us to make) and I was able to hold my boy until the very end: the vet even sat on the floor with me, instead of making us move to stand or sit in a chair or at a table (all the while cooing and loving my boy as if he were her own) which meant the world to me. We opted to take our boy to bury him, and they provided a burial box, adorned with rainbow flowers, and gifted us with memorial paw prints (we got 3). (This was vastly different from the other places we said goodbye to our furry friends in the past and much appreciated). The staff didn't know us or our dog, Teddy, but from the moment we walked in the door, I felt like it was dear friends and family taking care of us. Each staff member addressed us with respect and empathy. Never once did we feel rushed, or like a number on the books. The way the staff spoke and acted made it genuinely feel like they cared about Teddy and us: as though we were a part of their community and not just some outsiders coming in. Thank you so much for making this hard day a little bit easier... words cannot express how thankful we were for the ladies that helped us today and the love that they shared with us and Teddy in his last moments of life. I will cherish these last memories, and am so thankful the end could be as peaceful as it was. Truly, truly, THANK YOU.
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