Went to terroni for dinner. We were walk-ins and fully expected to wait. Our threshold was 30 minutes, so if the hostess told us longer , we would have gone elsewhere . She told us 30 minutes. An hour later we were still waiting. To add insult to injury , she took our cell number and promised to text as soon as a table opened up. We kept inquiring, and she kept saying another 10 minutes . It's now an hour and a half , still no text! Really , just tell people up front you can't accommodate them!
Needless to say, we are very upset. You lost a table of 6 , plus another 6 people that I redirected outside who were told it would be about a 40 minute wait for a table.
Bad service that started at the door!