This is probably the worse Starbucks I've ever been to. The bf and I just finished grocery shopping and needed a caffeine pick-me-up since it was only 7 pm. We walked in and it was pretty packed. No line or anything, but all the tables were occupied with people on their laptops. The trash was full and the sugar station was pretty dirty. I ordered a tall iced coffee with a splash of nonfat milk and the bf ordered a venti vanilla iced coffee with no milk. Pretty easy compared to drinks they usually make. They messed up the lady's order before us so they had to remake it, hence longer wait. All we ordered was a simple iced coffee but we waited about a good 8 minutes. And when our drinks were finally ready, the bf's drink was wrong because they put milk when he said no milk. So they had to remake that one as well. And the barista acted like we were such an inconvenience to her. Never again will I come to this one.
P.S. Note to management; teach your employees some people skills. You can start by teaching them how to smile.