I used to go to this place since their pho is quite good other than restarant even if the service is poor like other people mention. A few days ago, I ordered beef pho I ususally enjoyed. While I was having this, I found iron piece look like out of scrubber. So, I called the person in the counter ( I think she is owner )and showed that dirty thing. Well, she just say sorry and that's it. She asked me another one. I said no and just cancel it. They look it is not a big problem. I paid one for my girlfriend that she didn't eat at all. Until then, she did not any explanation about it.
Please don't go to this place if you want nice food and customer service.
I swear I will not go to this place.