My wife's Mini Cooper had to have its engine replaced. She no longer felt comfortable driving that car. We visited Nissan, Honda, Toyota and VW dealerships and ultimately had the best experience with Zimbrick VW in Middleton. Otto was very helpful. He was not pushy and gave us all the information we needed to make a decision.
Zimbrick made a very fair offer to trade in the Mini but we ended up selling it ourselves. Once my wife's car was sold, Otto made the process very quick and easy so we had her in her new Passat the same day. He even stayed after closing to walk her through setting up her new car!
When I replace my Toyota RAV4, I will definitely consider Zimbrick VW.