This is the worst hotel/casino I've ever stayed. First of all the bed was really uncomfortable. Second, there was no hot water at 3am. Third, the food was nasty. Lastly, the front desk girls need lessons in customer service. There were two of them, a long haired blonde and a lady in her late 50's, helping one person. Really...one of them should have let the people in line know what is going on...was she training? We'll never know. Then the blonde helped someone who skipped to the front with not an explanation why. I will NEVER go to this place again. The front desk needs lessons in customer service. The only good thing is Starbucks...heads up to ya'll!!