Went to Vegas for a bachelor party! We were so excited to make the bachelor jump off the stratosphere that we took a cab up to the strat to check it out.
Upon arrival we asked where the sky jump was so we could buy tickets and we were directed to the lounge to get a free trip to the top. At the top we were directed back to the bottom to buy tickets. After being told that it was reservation only, we made a reservation for an hour later. We went to the bar to kill some time. As the reservation neared we went back to the sky jump offices and waited and waited and waited. 40 minutes after our reservation time we asked a staff member named Ocean what the holdup was, how can you be running 40 minutes behind when we made the reservation less than 2 hours previous! She looked us in the eye and told us there was nothing she could do and that she didn't care about us because she was quitting right away. Not really the attitude we want from staff that we are trusting our lives with.
I spoke to a lady who identified herself as a manager and asked for a refund after explaining that her staff were disrespectful, rude and downright dangerous for that environment. We got our refund and left. I will never go back and would caution anyone who considers riding the sky jump whether they are comfortable putting their life in the hands of kids who really don't care.