Not bad at all -
After reading all the reviews here I was really skeptical but being new to Toronto and in a pinch on a particular Saturday, I decided to give it a shot. I walked in at 4pm but it was super busy and the stylist was busy and very courteously asked me if i could come back at 6pm. I did (with trepidation) and Patricia did a wonderful job. I showed her a picture and told her what my issues were - low maintenance and nothing that would emphasize my round face.
She walked me through what she would do and while cutting asked me for feedback. We had a fun conversation about food places in the city and the end result, including blowout, was great.
Agreed the place is quite a dump and there were some stylists bitching about others but my stylist was great.