I don't bank through this Credit union, but I did apply for an auto loan through them and was very very satisfied. I was rushing to buy a car to replace my old one which had finally broken down. I made it to this location to pick up my auto loan check only half an hour before closing (I didn't realize I had to pick up a check until the last minute *rolls eyes*). Miscommunication was so awful between me and the dealership I went through in regards to what I needed and my options. Anyways, Lexis helped me by throwing out all of my previous applications and started all over with me. She warned that my check wouldn't be available until Monday because their main offices in Utah were already closed. I was very disappointed as I had been completing checklists and finding out there was more to do all week but I knew it wasn't her fault. Somehow, by the end she was able to approve my check and print it out for me by staying a few minutes later after they had already closed. She's the reason I was able to buy the car that I wanted. Excellent customer service and really good auto loan rates especially for someone like me with new credit. Thank you Lexis!!