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  • Update: Jeff, the manager of the company, personally reached out to me to discuss the service that I received. He was patient and listened to what happened. He took full responsibility and apologized while also explaining how the situation may have taken place to begin with. I am confident that my concerns were addressed and that this won't happen again. I am revising my review to four stars as a result of the customer service I received. If I could give them zero stars I think I would. I took 13 shirts to get pressed. They had already been washed and were ready to go. I was told when I took them there that they would be $2.40 or so apiece. I was really surprised when I found two separate charges, one for $5.70 and another for $4.80. I asked the clerk what they were he replied that they "were probably silk shirts or couldn't fit on the standard machine". I told him that they were cotton shirts, both of them! I also mentioned that they were the same size as the other shirts to which he replied "I don't know man". The shirts themselves look great, but this was bait and switch, plain and simple. Be warned $34.50 for 13 shirts.
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