The truth is this store is old and run-down. But you'll find me here a couple times a month picking up online orders of screaming deals. The several employees that I have dealt with are nice and are doing the best they can. Nearly every time I'm here I witness customers being abusive and/or rude to the employees because they take too long helping the customers in front of them. It's funny how some folks only want employees to be thorough and attentive when THEY need help, not when others do. So as a tip: allow yourself ample time to shop here. Don't expect to be in and out in a flash or you'll end up frustrated.