If you want your car to sit in the same spot you parked it in when you dropped it off.........THIS IS THE PLACE FOR YOU!! I called the night before and was told to bring my vehicle in the morning. I was the one calling to check on the status because after 4 hours and another hour afterward, I received nothing but run around. I called to say I was picking up my car and I was told "That's fine." Definitely a "customer oriented" business who could care less.