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http://www.openvoc.eu/poi#funnyReviews
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  • Extremely poor service. Beware they charge for you things you have not ordered! I usually book my cars 2-3 months in advance. Still they never have the class of car I reserve. They will upgrade you. Usual Hertz policy is to not charge you for upgrade in such instance, but in this location they will not only charge you for upgrade but will also sneak in other charges. We had prepaid for car, but since they upgraded they added new things and added an acronym. Their staff couldnt explain to us what that acronym was and promised us a refund. 3 months on, we didnt get a refund. When we called the office, their manager Nate, told us that the staff has left and he cant do anything for us and cut the call rudely without apology, or resolution.
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