I needed an x-ray on my right wrist. I called 4 times to schedule an appointment. The first three times I had to hang up after over 20 minutes of wait time per call! When I FINALLY got through - "Oh, x-rays are walk in. . No appointment necessary".
Ok, so I went Tuesday at about 10:15. I was told it was a 20 minute wait. I was seen at 11:45. Had I been told the truth, I would have come back another time.
Needed to get my mammogram - realized my last mammo was with Simon Med - on the phone now to get the date of my last mammogram and you guessed it - on TERMINAL HOLD!!!
Hello Valley Radiology! I have always received SPEEDY service at Valley.
See ya later SimonMed
Don't even get me started to tell you the story of my husband needing an MRI!!! That was a 5.5 hour wait. The doctor arguing with the SimonMed to do the MRI - it could have been cleared up with a simple phone call (that I did the next day and I received clearance for the MRI in 1 yes 1 minute!!!)
Never EVER AGAIN