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  • Had a pretty good lunch at Kokoro. The food was decent to good and service was quick and courteous. We lucked out because we were able to try their lunch combo which they normally don't serve on the weekends but due to St. Patty's day they were offering the special. The shrimp tempura was delish. The spicy chicken teriyaki combo was enough for my 11 yr old daughter and I to share. We came across an ecoupon from Light Rail Deals in phoenix and I chose to send it to my phone. It was for 10% off lunch with an expiration date of 08/15/12. Unfortunately, the waitress was not allowed to honor it per the owner. We needed a paper copy and she was not aware of the coupon at all. My recommendation is to call ahead so there are no surprises. Better yet, if you are staying in a nearby hotel, print it there before you go. Had I been the owner, I would have honored it and called LR deals and discussed it with them. I think word of mouth is more powerful than any other advertising. It made me feel like they were not doing so well as a business so they were afraid to give us the 10% off. The irony of it all is that the owner was handing out get a free drink with lunch coupons (which we didnt get but the server ultimately gave us one after I was surprised that they wouldn't honor the ecoupon, visible on my phone and presented at the beginning of the meal. We found out we couldn't use it when the check came!) Considering that we are at a convention with about 500 other people (which I informed the waitress of), we would have recommended this place and the coupon and it would have generated some business for this small yet comfortable restaurant. Still good food at a reasonable price. It's just the principal of creating potential new customers for life.
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