Great staff who always greet you as you walk in with a prompt "Welcome to Firehouse!" The subs are very good. They didn't get 5 stars from me because I prefer toasted to warmed bread, but that did not stop the subs from being delicious.
Both times I have been there, I had the Veggie sub with everything on there (I forget to ask for no mayo!) and both times the sub was great. I look forward to my next venture over there.