I want to give this place a 4 star rating, I reaaaaaaaally do. The hand chopped burger flew to the top of my best burgers list... the service on the other hand was weak and after a day of reflection and with the delicious burger after taste long gone, I have to give this place a 3.
This isn't stopping me from going back. I am. And I will probably try everything on the menu. I watched Alex cook at the Ultimate Food Challenge and she is very talented, so I can't wait to dive into the rest of the menu. There were so many options on their four (FOUR!) menus, that my burger was just the beginning.
I get it. It's burger week and I am a second class citizen for paying $10 for a burger and beer (plus an extra $5 for some REALLY good potato salad). But really, this place was not overly jammed at 9pm. There were tons of empty tables and it still took 15 minutes to take our drink order, which for me was the ONE type of beer that came with the special. Which the waiter then forgot what I ordered (again bud, there was only one option) and then forgot to bring it. There was no checking in the entire night, no apologies for waiting almost 30 minutes to get a drink. No explaining the menus or that there was even a burger week special (good thing I already knew about it).
The atmosphere is vibe-y, hipsterlicious and loud; you are surrounded by old framed photgraphs and the original ceramic tile floor. It keeps you company and entertained while you wait for service! :) I am sure this is a one off bad service experience, it won't keep me away thats for damn sure! See how much pull a good burger can have on one's logic?