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| - My boyfriend and I just moved to Phoenix from Denver and were excited to try The Herb Box based on the menu offerings and how many gluten-free dishes they serve (I'm celiac). Went for brunch at 9:30 am on Sunday and was pleased to see many open tables, we're used to having to wait in really long lines in Denver. In Denver we ate at Snooze a lot, hollandaise from scratch and Tenderbelly bacon, yum!
Our server was very polite but we had a few issues with the food, especially for the price. My coffee was undrinkable - it tasted strongly of the very bad tap water here in Phoenix and literally did not taste at all like coffee. It was like drinking hot dirty sea water. I'm the kind of person that covets a morning cup of coffee and could not drink it at all, a grocery store Starbucks kiosk would have been better.
Our food came out, I had ordered the buckwheat pancakes with bacon and a side of eggs, and the eggs had cheese on them. I mentioned it to the food runner and he said they always had cheese on them, I asked if they were on the menu that way and he said yes - they are not. I started scraping all of the cheese off in front of him, any normal place would have offered to remake them, so that was weird. The buckwheat pancakes themselves were delicious. About half the berries on them were old/bruised and the bacon was horrible - like IHOP bacon, but pancake stack was really good and filling.
I won't even go into my boyfriend's meal, it was also a huge disappointment for the price. Considering the low quality ingredients used (farmed salmon, cheap bacon) we cannot for the life of us figure out why they charge so much. For less money, we would have shrugged and probably come back another time and ordered differently. Between our two meals and a juice the bill was about $40 (for breakfast we were both disappointed in), and looking at the menu now we realize we were charged $18 for the salmon hash that is listed on the menu on their site at $15.
All in all, if the place was cheaper we would have had lower expectations. Will not be going back.
EDIT: I got super sick a few hours after eating here. My other meals were definitely gluten-free because I made them myself at home, so I'm going to add getting glutened to my long list of complaints :(
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