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  • So we (boyfriend and I ) get picked up in a Limo from our Hotel. A few couples in the limo and very smooth ride. I have no clue where we headed as this is all a surprise for my birthday. Upon arrival we are welcomed by a very friendly staff at Sundance. The pilots introduce themselves and you are welcomed to free glasses of champagne. The whole ambiance is perfect and romantic. We sat shot gun which made our experience going over the vegas strip at night amazing. You are allowed to take pics w no flash. Our pilot O.M was extremely friendly and explained our safety instructions clearly and whole experience amazing. This was a very romantic and breath taking experience. I was beyond satisfied w the experience. After it was all over we did have a hiccup but definitely not Sundances staffs fault. The limo driver who was to drive us back, left us behind . The following driver shows up and calls us outside in the cold to simply tell us "sorry I already have 9 people" and leaves us. We had to wait around for almost 30 mins to get a driver to take us back. I must say this.. The evening manager Junnie did the impossible to make it less unpleasant and stressful. She made phone calls and kept checking up. Her customer service was excellent and made up for the limo drivers delay. Other than the last bit to our experience, I highly recommend this company!!!
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