I've scheduled appointments with them 3 times and had problems every time. The first time they called to cancel and reschedule my appointment a few days in advance because the podiatrist I was scheduled to see, Dr. K, was going out of town last-minute. The second time they tried to cancel my appointment less than an hour before it was scheduled because they overbooked the doctor. The third time they never specified which location (they have 2) and I went to the wrong one (which had moved anyways - and I was never notified of the location in any reminder calls). There are a few office staffers who were very nice but most of the time there's a huge wait to talk to anyone on the phone. The doc maybe spent 5 minutes and just wanted to give me a cortisone shot, which I didn't want because I've had too many already. Finally prescribed PT and orthotics, which is what I was asking for in the first place. Overall, very disappointing.