First time there I waited 15 minutes for my order of a chicken burger combo. By the time I got my meal my girlfriend was already finished her meal. I think they purposely took their time with my meal because I had a difficult time understanding the cashiers questions about the options for my chicken burger. I was not rude at all to her, but she definitely had a resentful tone towards me because of it. The second time there after eating my meal I went to the bathroom and I ended up stepping in human feces. Worst fast food experiences I've had in any city at any franchise.