I have been taking my babies here for a few years now. Dr Inna has been very accommodating and conscious of the expenses we incur when we bring our babies back for rechecks. I have had my maltese recheck for the nth time and I was never charged for the check up regarding his dry eye. She also did some blood works and xray on him and when I asked for copies I was immediately provided with copies. She always returns calls or does follow up herself when she is not able to on the days she is off. There was a time she asked me to come in to check on my maltese even if she knew if would be past the work hours of her staff. She taught me how to administer the medication and walked me to my car to help me carry the medication and the bag of food she had recommended for my dog.