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| - I heard nothing but amazing things about Prestons; how great the happy hour was...only to be disappointed.
7 of us gathered for happy hour on the patio, a typical Arizona evening, perhaps a little bit too hot for a patio without umbrellas. We had a server come to take our drink order about 20 minutes after we sat down. My girlfriend asked for a cocktail recommendation, the infamous " its all good" came back from our server who looked like he was maybe 20 years old. She asked a more specific question of "how is the red sangria verus the white?" He replied, "well, one we use red wine, the other we use white" maybe he was only 19. Her final question " are they sweet?" Returned with "yes, all of the cocktails are sweet". So she ordered a chardonnay.
All of us ordered a drink with one couple ordering a bottle of wine. After the drinks were served, no bottle of wine. *On the plus side the 'bus boy' was amazing. He had been to and from the table about 5 times, refilling our water delivering bread, beads of sweat rolling down his face, I really wish this gentleman was our server because after another 15 minute a bottle was brought back and presented only to display the wrong bottle. We had difficulty convincing him that he brought the wrong bottle, we had to have him read the label, twice before "my appologies" and disappeared for another 15 minutes. So for the first hour of happy hour we had a drink and 4 glasses of water. Still missing the bottle.
At this point is was almost humorous when he came back with the correct bottle but then couldn't find his wine key. The comical errors continued, because he was still sorry but couldn't seem to multi task but at least offering to take a second drink order to my parched friends, we like our happy hours.
Finally the correct wine was poured, with his finger on the neck of the bottle, thinking this was more than a chain restaurant, I would have expected a bit more. I was kind of waiting to see him lick the bottle with the drop that ran down the side. It would have been a good show but he didn't.
Dinner orders, I'll stick for time with the first hour an a half of our first experience. But, the happy hour bar menu looked good, presented well but tasted boring and tired. My salad was soggy, the burgers we not cooked to order,etc.
We made a joke of the event and had a great time but next time we will probably do this at another establishment and certainly not for dinner.
Best of luck Prestons, let me know when the bus boy has been promoted to server and maybe we will come back.
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