I gotta say that I have never been so satisfied with an auto repair service center. I'll say upfront that I know little to nothing about cars or their upkeep. I took my 19 year old Caravan in because there was a major leak from under the hood. Not only was Damien courteous but he didn't make me feel like an idiot for not knowing more about my vehicle. I have literally been scoffed at, looked down upon and taken advantage of by other service centers but not here. Pep Boys was honest in their assessment and totally understood why I would not have the costly repair done. I have FINALLY found my auto repair guys (for at least as long as Damien stays there) and would highly recommend this shop to anyone who, like me, knows nothing about cars and is tired of feeling that they are being taken advantage of and looked down on. AND to top it off they're charge for a quote was beyond reasonable. They could have dinged me to death with fixing one thing and then saying that they found another, and another, and another like I have experienced over the years from other auto repair places. What a relief to know that the next time I have a car that needs something done, I do not have to go through that nervousness and fear, I just have to got to Pep Boys on E. Sahara!