I have been a fan of The Burger Company for a couple of years. But they really need to decide if they are a sit down restaurant or walk up and order location. Because there service has gone down hill. Tonight was likely my last visit after having my burger come out not as ordered. I waited 5 mins for my server to come back by. I tried to get her attention to no avail. Then after the person I was with was half finished. I decided to go ahead and eat it as it was. A few mins later she finally comes back to ask how we wanted the check. She was not concerned that either of our drinks were completely empty. I thought maybe she is bring us more tea. Nope she just came back with my card and never offered me a refill. ( this server only had 2 other tables).
There are too many options for good burgers to deal with the prices and service that has gone downhill. Sadly I will be going to bad daddy's or pinkys next time.