I always have problems here. Why I give them multiple chances? I honestly don't know but I'm done. I always buy diamond and they never fully clean it. I have to go home and finish their work. Every time I get an oil change, I'm waiting hoooouuurs before they even take my car back. It's right by my house so it's easy for me but I can no longer tolerate the consistency of HORRIBLE service. You guys suck.