Ordered online and in the "Delivery Instructions" section I had put to please deliver after 3pm. The order was delivered at about 10:30am
I understand that things don't always work but I would have appreciated a heads up.
In the end it worked out, but it did take a lot of the "surprise" element out of the day by being delivered in the morning.
Would use again, but not if the details need to be 100%.