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  • Thank you Cesar's Flooring! These guys were great in every way. Very conscientious about their work and obviously took pride in what they do. I found out that they've worked for Cesar's for many years so obviously they get treated right, as it should be. They did a great job! I went through Lowe's May 2016 and worked with Gus and DeWayne in flooring (mostly Gus). They were great too, and tolerated my decision making process which was quite lengthy since I knew nothing about wood flooring and had to do a lot of research before I decided. Before the install, there was an issue with a change in the transitions and it could have affected the install date. I spoke to Trinidad at Cesar's to give him a heads up about this; he understood and gave me his cell phone number so I could call him after hours if it turns out I have to reschedule the install. This was Thursday night and the install was scheduled for next day, Friday. Found better matching transitions thanks to Lowe's and called Trinidad to advise all was good to go! Cesar's arrived on time with a 3-man crew. Chris was lead man and he communicated well and they were all pleasant. They were able to start the work right away as I was prepared for them and I think they appreciated the fact that I took long measures to make sure all was ready so they could start right away. Lowes had printed out instructions for me to read on what to do to prepare and I followed them. I paid extra for furniture moving and it was worth it, they took out and put back in. Chris kept me informed about the leveling and the moisture content of my subfloor, even showed me the meter reading and demonstrated the level floor. All was well and they got to work right away and finished about 4pm. Only 3 bedrooms got the wood flooring installed and it looks perfect! Baseboards were put back into place perfectly as well. My new floors look absolutely beautiful and I am very pleased with the work done by Cesar's. I am also very pleased with the experience from Lowe's/Higley/Gilbert. Thanks again to Gus in flooring, Erin and the other girls in installation customer service, John who delivered my product, manager's Anthony and Mark, and all who assisted to the success of this installation. ____________________________________________________________
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