Went today and was very disappointed by the way we were treated! Our friends had reserved a daybed. The reservations were not transferred from the concierge to the pool desk and they told us there was no day bed. My one year old grew impatient with how hot it was, and they told us we had to stand to the side of the pool in the heat while it was sorted out. Once the concierge finally found the reservation, she was incredibly rude and had an attitude. Let's just say I will NOT be returning to their pool...